At Stamford Dyslexia we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.
We do update this Policy from time to time so please do review this Policy regularly.
1. General statement
1.1. We fully respect your right to privacy, and will not collect any personal information about you on this website without your clear permission.
1.2. Any personal information, which you volunteer to us, will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003 and General Data Protection Regulations (GDPR) of May 2018. These regulations mandate registration with the Information Commissioner's Office (ICO). Stamford Dyslexia, represented by Jenny Murray, is the registered data controller as per the requirements of the General Data Protection Regulation.
2. Collection and use of personal information
2.1. We do not collect any personal data about you on this website, apart from information which you volunteer [for example by e-mailing us ]. Any information which you provide in this way is not made available to any third parties, and is used by us only in line with the purpose for which you provided it.
2.2 Stamford Dyslexia only use the information that may identify you when there is a legitimate basis for doing so, ensuring fairness and lawfulness in the processing. They have a strict duty of confidence, treating all information with the utmost confidentiality and using it solely for the purpose of providing assessments or support. Your personal data is processed directly and we maintain stringent security procedures to ensure the safe storage and disclosure of your information. All computer systems are protected with passwords, and we follow strict protocols to prevent unauthorized access, aligning with the UK data protection legislation.
2.3 We store your personal information, including your name, address, contact details, questionnaire responses, and assessment reports, for the duration recommended by professional associations such as the British Dyslexia Association and Patoss. After this recommended period, the data will be securely destroyed to ensure its complete confidentiality.
2.4 To facilitate assessment and report writing, test papers and their associated information, including any written responses and notes, will be securely stored at the business premises. Following a period of six weeks from the assessment date, the test papers and any accompanying information will be securely disposed of either by shredding or permanent deletion. The final report will be stored electronically and safeguarded through password encryption. This storage, protected for a minimum of 6 years, will continue until the assessed individual reaches 24 years of age or longer if required.
2.5 You have the right to access, modify, delete, or obtain a copy of your personally identifiable data, with some exceptions. You are not required to provide a reason for accessing your data. Please send a written request to us at stamforddyslexia@hotmail.com if you would like to access your data. We will respond within 20 working days of receiving your request and all the necessary information.
If you wish to exercise any of the mentioned rights, you can write to us at 1 FIr Road, Stamford, PE92FD, or send an email to stamforddyslexia@hotmail.com. If you are not satisfied with our response or believe that your personal data is not being processed in accordance with the law, you have the option to file a formal complaint with the Information Commissioner's Office (ICO). You can contact them at 01625 545745 or 0303 123 1113. The ICO registration number for Stamford Dyslexia is
3. Collection and use of technical information
3.1. This website does not use cookies, apart from temporary “session” cookies which enable a visitor’s web browser to remember which pages on this website have already been visited. Visitors can use this website with no loss of functionality if cookies are disabled from the web browser.
3.2. Technical details in connection with visits to this website are logged by our internet service provider for our statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:
The IP address of the visitor’s web server;
The top-level domain name used (for example .ie, .com, .org, .net);
The previous website address from which the visitor reached us, including any search terms used;
Click stream data which shows the traffic of visitors around this web site [for example pages accessed and documents downloaded];
The type of web browser used by the website visitor.
3.3. We will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual.
3.4. It is our policy to never disclose such technical information in respect of individual website visitors to any third party [apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard], unless obliged to disclose such information by a rule of law.
3.5. The technical information will be used only by us, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute “personal data” for the purposes of the Data Protection Acts, 1988 & 2003.
4. Definitions
In this Privacy Policy:
4.1 ‘our site’ means our presence on the Internet;
4.2 ‘our’, ‘we’ and ‘us’ means Stamford Dyslexia operating on behalf of itself and any partner organisations.
Stamford Dyslexia can be contacted at stamforddyslexia@hotmail.com
Glossary of technical terms used:
Web browser
The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Firefox and Google Chrome, etc.
IP address
The identifying details for your computer [or your internet company’s computer], expressed in “internet protocol” code [for example 192.168.72.34]. Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
Cookies
Cookies are small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers. Please also refer to our Cookie Policy below:
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
We regularly review our privacy policy and will post any updates on our website.
This policy was written on 16th March 2024, and it will undergo regular review and updates to align with ICO legislation.